Parnell Trust Before / After School Programmes
Terms, Conditions and Policies
Thank you for enrolling in Parnell Trust Before/After School Programmes. This enrolment creates a binding agreement regarding the care of your child between you and Parnell Trust.
FEES, PAYMENTS & REFUNDS
Our Adminstrator applies a sibling discount of 15% to additional children when you enrol more than one child in our Before and After School Programmes. Siblings must be booked on the same regular days each week to qualify for this discount. (Discount does not apply for Casual Bookings or the Before School Programme at Parnell District School.)
Fees are charged based on enrolment, not attendance.
Fees are not refundable for absence as a result of sickness.
If your child is not able to attend for any reason other than illness, advance notice of the absence is required, in writing. Refunds will only be made if notices of absence or cancellation are received by 1pm on the Thursday of the preceding week. Each absence must be separately advised. Absence notifications do not apply to Statutory/Public Holidays.
Fees are payable by the due date. Statements will be emailed at the beginning of each month.
Credit is not available. Overdue fees not paid within the month they were incurred may be reviewed by management and may be handed over to a debt collection agency. The parent/caregiver will be liable to pay all expenses and costs (including legal costs, as between solicitor and client) in connection with Parnell Trust recovering or attempting to recover any overdue amount. Unpaid accounts may result in suspension from the programme.
Additional charges are made for early drop off /late pick up to/from the programme and for any dishonoured items.
By enrolling your child, you agree to abide by the Policies, Terms and Conditions of Parnell Trust’s Before/After School Programmes. (Any changes to the Policies, Terms and Conditions will be notified to you.)
You acknowledge that Parnell Trust, or their management or staff, will not be liable for any loss or damage arising (by way of accident, injury, theft, or otherwise) out of attendance at the Before/After School Programmes.
You accept responsibility for any expenses incurred in obtaining treatment for your child in an emergency situation.
You give permission for your child to be taken to an alternative location (e.g. civil defence centre) in the event of an emergency situation and for your child to be transported in accordance with the Parnell Trust Transport Policy.
Information collected will be used for the purpose of establishing and maintaining accurate records held by Parnell Trust. Parents can view and amend personal information and permissions at any time on our AimyPLUS Parent Portal using their personal log in details.
You have the right to request from Parnell Trust a copy of the information about you retained by Parnell Trust, and the right to request Parnell Trust correct any incorrect information about you we may hold.
DELIVERING / COLLECTING CHILDREN
BEFORE SCHOOL CARE PROGRAMME
Parents or Caregivers are required to “sign in” with the programme staff when delivering their child/children to the programme.
Staff will release children at 8.30am, at which time the children are expected to walk to their classroom.
A copy of the Before School Programme’s Attendance Register is emailed to the school office confirming attendance for the day.
AFTER SCHOOL CARE PROGRAMME
Please be on time to pick up your child. A Late Pickup Fee of $1 per minute will be charged for time that your child and our staff are kept waiting after 6pm. Parents or Caregivers are required to “sign out” with the programme staff before leaving with their child/children.
Only persons authorised to collect your child, as detailed by the enrolling parent on the AimyPLUS Parent Portal, will be permitted to leave the site with the child/children. Parents may authorise additional people to collect their child/ren on the Parent Portal's Pickup Manager.
Missing Child Policy If a child is unaccounted for by 3.30pm our Missing Child Policy is put into action and parents / caregiver, then Police if necessary, are notified.
ATTENDANCE / ABSENCE
If your child is enrolled for the day, we expect him/her to attend the programme, and a fee will be charged for that day.
BEFORE SCHOOL CARE PROGRAMME: If your child is unable to attend due to illness, you must notify Programme staff by leaving a message on the site’s 24-hour answer phone service by 7.15am. (See contact numbers below)
AFTER SCHOOL CARE PROGRAMME: If your child is unable to attend due to illness, you must notify the site’s Programme staff before midday. Please phone our Administrator during office hours Phone: 09 555 5194. Staff will enact our Missing Child Policy if your child is absent without prior explanation or notice from a parent or caregiver. Please use the site’s 24-hour answer phone service after hours. (See contact numbers below).
School 24-hour contact numbers / answer phone service:
Programmes for Children Administrator
HEALTH AND SAFETY
We adhere to the Parnell Trust Health and Safety Policy at all times. A copy of the policy is displayed at each site.
Authorised Pickups The aimyPLUS Parent Portal, under the Pickup Manager section, allows you to include details of people you consent to pick up your children and also anyone not authorised to pick up your child. Please advise us of any safety or custody issues that may affect your child's wellbeing and security. If there is a Protection Order or Custody Arrangement for a child, you must upload a PDF copy of the related legal document with this person’s details. You may also include instructions for any action you would want our staff to take in the event an unauthorised person comes to the school.
Please detail any medical condition or allergies, or special dietary needs in the online enrolment form. Medicine will not be administered without a Medical Consent Form having first been completed by the parent/caregiver.
In the event of an accident, the parent/guardian signing the Enrolment Contract authorises programme staff to obtain medical assistance as may be deemed necessary. Should your child need to be transported from the site in an emergency situation, the Transport Policy will be adhered to by staff. A copy is available on site for your perusal.
Our Sun Safe Policy requires you to provide your child with his or her own named hat and sunscreen.
Ministry for Children Guidelines are followed should an allegation or suspicion of child abuse occur.
RELATIONSHIPS AND BEHAVIOUR GUIDANCE POLICY
All children will be supported and respected while attending the programme.
Behaviour management is exercised in a positive and firm manner. Programme staff receive training in the procedures of our behaviour guidance policy.
Staff can take no responsibility for loss or damage to children’s personal property.
PHOTOGRAPHY AND SOCIAL MEDIA
With your permission, Parnell Trust staff may photograph/film children in our programmes for communication and marketing purposes, including in email newsletters to parents, Parnell Trust’s website or Facebook page or Parnell Trust Programmes for Children Facebook page. No child will ever be personally identified / tagged.
Activity providers sometimes ask permission to use images or videos of the children and, if this occurs, permission will be requested from parents/caregivers before this is allowed.
By agreeing to these Terms, Conditions and Policies, the parent/caregiver gives consent for the above.
Parents may decline to accept the above conditions for Photography and Social Media, by selecting “NO” for “Allow photo tag for my child” – the last question asked in the Child Profile section of the Parent Portal. (Parnell Trust was unable to alter this aimyPLUS’s wording in the Child Profile.). By selecting “NO” at this point, you will be agreeing to all other aspects of these Terms, Policies and Policies EXCEPT for Photography and Social Media.)
Parnell Trust undertakes to adhere to its Complaints Procedure, a copy of which is available at all our sites. We also welcome your feedback and discussion of any issues you may wish to raise at any time.
Click “Agree” below to acknowledge that you have read and understood our Terms, Conditions and Policies, and agree to abide by them.